House of Tonga (HOT) is committed to protecting your privacy and to developing technology that gives you the most powerful and secure online experience. You can travel through most of our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this statement of privacy explains data collection and use in those situations. We recognise the importance of protecting the privacy of personally identifiable information collected about our customers. For the purposes of this Privacy Statement, the word ‘customers’ includes visitors to our web sites, future subscribers to and users of our services, purchasers of our products and advertising customers. Please read the complete House of Tonga privacy statement.
Your personal information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are asked to register before subscribing to email newsletters, joining a limited-access premium site, or when purchasing. Personal information collected is limited to email address, language, country or location, but may include other information when needed to provide a service you requested.
For example: if you choose to make a purchase, we will request personal information such as: name, address, telephone number, credit card number and address verification.
Use of your personal information
We use your personal information for four primary purposes:
- To make the site easier for you to use by not making you enter your personal information more than once.
- To help you quickly find services or information on this website.
- To help us create and deliver content most relevant to you.
- To alert you to special offers, updated information and other new services from House of Tonga.
We occasionally hire other companies to provide limited services on our behalf, including mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
HOT will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on HOT or the site; (b) protect and defend the rights or property of HOT, and: (c) act in urgent circumstances to protect the personal safety of users of HOT, its websites, or the public.
Use of Aggregate Data
We may collect certain non-personal information to optimise our goods and services including our Web pages for your computer (e.g., the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider). We may use such non-personal information for internal purposes, including but not limited to improving the content of our sites.
HOT may use personally identifiable information in aggregate form to improve our goods and services including our Web sites and make them more responsive to the needs of our customers. This statistical compilation and analysis of information may also be used by HOT or provided to others as a summary report for marketing, advertising or research purposes.
Security
HOT strives to ensure the security, integrity and privacy of personally identifiable information of our customers. We use a variety of physical and electronic security measures including restricting physical access to our offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure.
Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
Access to your personal information
Should you wish to change or update the information provided to us, please email us on contact@houseoftonga.com.
Security of your personal information
HOT strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration and destruction.
Your personal information is never shared outside the company without your permission, except under conditions explained on this Statement. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed where HOT, its subsidiaries, affiliates or agents are located. You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your Username and password, so do not share these with others.
Public Information
Any information posted on bulletin boards and/or communicated in chat areas becomes public information. While HOT strives to protect and respect your privacy, we cannot guarantee the security of any information you disclose in a chat room or bulletin board.
Cookies
To ensure we are publishing content customers need and want, HOT collects aggregated site-visitation statistics using ‘cookies’. We do not track individuals’ use of the site.
When someone visits the site, a cookie is placed on the customer’s machine (if the customer accepts cookies) or is read if the customer has visited the site previously. If you choose to not have your browser accept cookies from the HOT website, you will be able to view the text on your screens, but you will not experience a personalised visit nor will you be able to subscribe to the service offerings on the site.
Online Links to Third Party and Co-Branded Sites
HOT may establish relationships with business partners that allow visitors to our Internet sites to link directly to sites operated by these partners. Some of these sites may be “co-branded” with our logo; however, these sites may not be operated or maintained by or on our behalf. These sites may collect personal information from you that may be shared with us. This Privacy Statement will apply to any personal information we obtain in this manner.
HOT is not responsible for the content or practices of Web sites operated by third parties that are linked to our sites. These links are meant for the user’s convenience only. Links to third party sites do not constitute sponsorship, endorsement or approval by HOT of the content, policies or practices of those third party sites. Once you have left our site via such a link, you should check the applicable privacy policy of the third party site.
What else you should know about privacy on the Internet
Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. You as an individual are responsible for the security of and access to your own computer.
Whenever you voluntarily disclose personal information over the Internet that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet. Please note the contents of this privacy statement may change as features are added to the site.